Shipment and Delivery

Shipping Cost:

At Lucky Wall Clock, we offer shipping to the United States, Canada, Europe, and Australia. express air freight at no cost to you. However, there may be rural areas where delivery is not available. If you reside in one of these areas, we'll reach out to you to discuss alternative shipping options.

Shipping Information:

At Lucky Wall Clock, we strive to process and ship your orders promptly to ensure timely delivery. Our standard Handling time:1-2 working days Once your order is shipped
USA Transit time：8-10 working days
Customs and Taxes:

At Lucky Wall Clock, we understand the importance of ensuring a smooth delivery process for our customers worldwide. To navigate the unique requirements of customs clearance efficiently, we utilize reliable shipping methods such as EMS, DHL, Aramex, or alternative methods like UK/EU forwarding, depending on the destination of your package.

We take care of any taxes and fees incurred during customs clearance, ensuring a hassle-free experience for you. However, in the rare event of a customs seizure, please reach out to our team with the necessary documentation. We will promptly reship your order or provide a full refund, ensuring your satisfaction with your purchase.

Severe weather:

Please note that shipping times may be affected in the event of severe weather conditions. Adverse events such as snowstorms, earthquakes, hurricanes, volcanic eruptions, or unforeseen incidents like a meteorite falling from the sky can impact the operations at LuckyWallClock warehouse or our shipping carriers. While we strive to fulfill orders promptly, the safety of our staff and the integrity of our products remain our top priority. We appreciate your patience and understanding during such situations, and we will make every effort to minimize any delays. Thank you for your cooperation and continued support.

In cases of failed delivery due to the recipient not being present, Lucky Wall Clock cannot be held responsible. Typically, couriers attempt multiple deliveries and may hold the package at a local facility for a limited time for pickup before returning it to the sender. If a package remains unclaimed and is subsequently returned to us, reshipping will only be done at the customer's expense. Please ensure someone is available to receive the package or arrange for timely pickup to avoid any inconvenience. Thank you for your understanding and cooperation.

Updated March 27, 2024
Best Regards
https://luckywallclock.com/